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Infos clés de l'offre Amundi

Emploi Head of Distribution Support Team H/F

Description du poste Amundi

Fiche détaillée entreprise - Amundi

To develop our Client Servicing department, Amundi Luxembourg is looking for a Head of Distribution support for its Client Servicing department. He/She will be responsible for a team of 5/6 client servicing officers. The position requires a proven capacity and professional maturity to meet the highest standards of servicing to a demanding and sophisticated global client base.

Responsibilities of the role include the following:
- Conducting performance reviews with members of the team and provide feedback and counsel to improve efficiency and effectiveness
- Preparing presentations, documents and other materials for the senior management.
- Ensuring deadlines are met effectively and expectations are managed on delivery times
- Ensure that team's KPIs are monitored
- In coordination with the commercial request and several departments of the company, being in charge of the establishment of distribution agreements and the respect of the deadlines.
- Monitoring of Distribution Agreements requests in close cooperation with sales team and several departments of the Company (legal, compliance, middle office, ...). In particular he/she will control that financial conditions will be in line with the procedures.
- Respond to distributor / Client / commercial requests;
- Ensure the compliance with contractual obligations, particularly all the aspects regarding compensation and reporting;
- AML/KYC monitoring and validation of counter parties.
- Ensure that client queries are dealt with efficiently and accurately

Compétences recherchées :

ability to build relationships with internal and external stakeholders and clients; very strong communication skills; sense of initiative; self-starter; analytical and organizational skills, team spirit and ability to work in a multicultural environment.

Outils informatiques :

- Microsoft Office skills.

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Autre métier commercial / vente
Banque/ Assurance/ Finance
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